As a resident of the City of Kingston, you can now pay your water and sewer bills online.
Kingston Water Online Link: PAY WATER BILL NOW
Download Form for ACH Draft Banking Authorization
Download Link:ACH Authorization Form
To begin your quick and easy bill payment you must agree to the following: If your account is delinquent, disconnected, or in the disconnect process, you MUST contact our office BEFORE you make a payment. Services will not automatically be restored or prevent disconnection if payment is made without contacting our office FIRST! Any payment made after 8:00 a.m. on the disconnect date will be subject to be cut off.
Kingston Water Department: (865) 376-2323 – Hours: Monday-Friday 8:00am-4:30pm.
Emergency Number for Water/Sewer Problems: 865-466-5568
IMPORTANT: Kingston Water Department is not liable if your service is disconnected and you do not call our office before making payment. If your services are disconnected your account will be subject to a reconnect fee. If you are disconnected, your account balance plus a reconnect fee will need to be paid in FULL before services are reconnected. If you are currently disconnected and make an online payment, your utilities WILL NOT be reconnected unless you contact our office to inform us of the payment.”
Phone Payment Information: IVR Automated Telephone Number- (855) 760-0922