Water Department Questions and Answers

What are the Office Hours?

8 am to 4:30 pm daily – we do not close for lunch – we are closed legal holidays

Where can I pay my water bill?

For your convenience, your utility bill may be paid at City Hall, in person at water department or in the after hours drop box (located on the left side of the front at city hall), by mail, at Simmons Bank Kingston Branch only (must have stub), online at www.mykingstontn.com or pay by phone 24/7 at 1-844-859-7558

Where are we located?

900 Waterford place

Kingston, TN 37763

What is needed to open a new account for service?
  1. Lease agreement or purchasing agreement
  2. Photo Id (valid driver’s license or state issues id)
  3. Social Security Card
  4. Phone number
  5. Non-refundable service charge $125.00
Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

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